FAQs
Most of our refill Pages are made from polypropylene which is a chemically inert substance, suitable for long term archival storage of all your images, slides, CDs and other collectables, and has been tested safe by the Image Permanent Institute in Rochester, USA.
Only a few items are made with PVC, any products that are not acid free will say this in the description. Otherwise we only use polypropylene which is photo-friendly and acid-free to ensure long-term archival protection.
PVC (polyvinyl chloride) can, over time, react with your photos changing the colours. It cannot prevent your photos from fading and can even damage the surface of your prints. For a safe alternative use refills made from polypropylene.
No, ring-binder albums and refills are designed to be purchased separately in order to fulfil individual requirements.
Yes, albums and refill pages can be used independently of each other.
Most refills will fit into more than one size binder album. This allows you to select varying size pocket refill sleeves and store a variety of different types of items all in one single binder album. The prefix of each refill denotes its overall refill size and which binder albums it will fit - for example, product RA8115C will fit any albums compatible with RA refills. Each binder album and refill on the website will say in the description which items it is compatible with, but please don’t hesitate to contact us if you have any queries.
These are small pieces of card or paper which can be written on to help caption each photo and can be inserted into the pockets of the refills for a permanent record of each photo without having to damage them by writing on the back.
This depends on the album in question and how thick the contents of the refills are. As a general rule, for thin items such as negatives or photos you should be able to fit approx 60 refills in a standard Arrowfile album, Compact albums hold 20-40 refills depending on the thickness of the album and CD/DVD albums hold 20 refills.
You can purchase self-adhesive page numbers, spine labels, quick-find index sheets, CD index sheets, index tabs and dividers and many other useful items from the Indexing category.
That is a difficult question to answer at the moment as with digital prints there are so many new sizes coming on to the market it is difficult to keep pace. For pocket-type refills the answer is we try, and are constantly commissioning new pages to meet the needs of our customers. If you have a particular size that you can’t find anywhere, please do not hesitate to contact us. However you can use the "Free-size" range of refill pages which can accommodate any size or shape up to A4 size, and for larger sizes we do a range of Portfolio refills up to A1 size.
Yes, all of our stamps refill pages are acid-free archival quality and will protect your stamps for future generations.
This can happen to your CD/DVDs if you do not store them carefully. We recommend storing them safely in our specially designed pages. Click here to find out more about CD care and organisation.
This will depend on the service you have chosen. Please see the Delivery Information page to find out more.
If you are not satisfied for any reason whatsoever, simply return within 30 days, and we will refund your money or replace your goods. Click here to see our returns policy.
